Shipping Policy

This policy applies to orders within the United States and aims to ensure that customers are fully informed of our shipping procedures. By placing an order with us, you agree to the policies outlined below:

Shipping Charge: Free Shipping on all orders

Shipping Methods and Costs

We offer free shipping for all orders within the United States, shipped via USPS Priority Mail or UPS Ground, depending on order size and destination. We also ship to APO/FPO addresses.

Processing and Delivery Times

We typically ship orders on the same day they are purchased, depending on the time of order. Orders are processed and shipped within 1-2 business days of receipt. Delivery times vary based on shipping method and destination, but most orders arrive within 5-8 business days.

Shipping Locations We currently only ship within the United States and do not offer international shipping.

Tracking Information Once your order has shipped, we will provide you with a tracking number to monitor its progress.

Shipping Delays While we strive for timely delivery, unforeseeable circumstances such as weather, carrier delays, and natural disasters may cause shipping delays. We will keep you informed of any such delays.

Item not Received

If your order has not been received despite the tracking status showing delivery, please contact the carrier. Once the carrier has taken possession of the item, we are not liable for it. However, if the issue persists, please email us at sales@partsagent.com.

Damaged Parcels

If you receive a damaged parcel, please reject it if possible and contact our customer service. If the parcel was delivered without your presence, please contact us for further assistance.

If you have any questions or concerns regarding our shipping policies, please contact us at sales@partsagent.com.