Shipping Policy

Last updated November 04, 2022

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://partsagent.com/pages/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

It’s important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout.

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with the tracking information when your order has shipped. Our order cutoff time is 2 pm (GMT-08) Pacific Standard Time.

Shipping rates and delivery estimates

Shipping costs are posted on the checkout page, as follows:

Shipping Method	Shipping Time	Shipping cost
Economy	7-10 Business Days	Free
Standard+	3-5 Business Days	$19.95

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 2-3 days for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at sales@partsagent.com with your name and order number, and we will look into it for you.

Questions about returns?
If you have questions about returns, please review our Return Policy: https://partsagent.com/pages/refund-policy.

Parts Agent
Phone: +1 (702) 744-9155
Email: sales@partsagent.com
Business Hours: Mon-Fri | 9am – 5pm (GMT-08) Pacific Standard Time
Address: 4395 Salton St, Las Vegas, NV 89169